At Chemeal Online, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it when you visit our website https://chemeal.online (referred to as “the Site”). By using our Site, you agree to the practices described in this Privacy Policy.
Please read this Privacy Policy carefully before using our services or providing any personal information.
1. Information We Collect
When you visit our Site, use our services, or interact with our website, we may collect the following types of information:
1.1 Personal Information
Personal information is information that can be used to identify you, such as:
- Name
- Email address
- Phone number
- Address
- Payment information (for transactions)
You may be asked to provide personal information when signing up for an account, subscribing to our newsletter, or making a purchase. This information is necessary for us to process your orders, respond to inquiries, and provide a personalized experience.
1.2 Non-Personal Information
We may collect non-personal information, which does not identify you directly but can help us improve our services. This includes:
- Browser type and version
- Device type
- IP address
- Location data (e.g., city, country)
- Pages visited and time spent on the Site
- Referring URLs
This information is typically collected through the use of cookies or tracking technologies, which help us understand how users interact with our website and improve their experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and maintain our services, including processing orders and transactions
- To personalize your experience on the Site, offering content or recommendations that may interest you
- To communicate with you, including sending important notifications, updates, or marketing materials (you can opt-out of marketing communications at any time)
- To analyze website traffic and usage patterns to improve the design and functionality of the Site
- To comply with legal obligations and resolve disputes
3. Cookies and Tracking Technologies
To enhance your experience on our Site, we use cookies and similar tracking technologies. Cookies are small data files placed on your device that allow us to track user activity and preferences. These cookies help us understand how visitors use the Site, making it easier for us to provide a tailored experience.
You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of some parts of the Site.
4. Data Security
We are committed to safeguarding the personal information you provide to us. We implement various technical and organizational measures to protect your data, including encryption, secure servers, and regular security assessments. However, no method of transmitting or storing data can be guaranteed 100% secure. We cannot ensure the absolute security of your data, but we strive to use reasonable precautions to protect it.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist in the operation of our business and the Site, such as payment processors, delivery services, and marketing partners. These third parties are obligated to use your information solely to perform services for us and are required to protect your data.
We may also disclose your information when required by law or when we believe such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent fraud or other illegal activities
- Protect the personal safety of users or the public
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights and Choices
As a user, you have certain rights over the personal information we collect. Depending on your location, you may have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in the email or contacting us directly.
- Data Portability: You may request that we provide your personal information in a machine-readable format for transfer to another service provider.
If you would like to exercise any of these rights, please contact us at contact@chemeal.online.
8. Children’s Privacy
Chemeal Online does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete that information from our records.
If you are a parent or guardian and believe that we may have collected personal information from your child, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, or if you would like to exercise your rights as described above, please contact us at:
Email: contact@chemeal.online